Frequently Asked Questions

Why can prices for a cleaning be different between patients or between cleanings on the same patient?

A proper cleaning or recare appointment involves a number of procedures including some or all of the following: exam, polish, fluoride, scaling, root planning, and radiographs or x-rays. When we create your custom treatment plan you will know ahead of time what procedures each cleaning will involve.

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A proper cleaning or re-care appointment involves several procedures, including some or all of the following:

  • Exam
  • Polish
  • Fluoride
  • Scaling
  • Root planing
  • X-rays

There may be cost differences if an additional X-ray is required to investigate a problematic tooth. A longer interval between your cleaning appointments, inadequate oral hygiene, or a predisposition to calculus buildup means greater effort and time are required to clean your teeth.

Not everyone has the same gum and bone health. Some patients are predisposed to gum disease, and some are not. Therefore, some patients may require more or less scaling and root planing than others. All these factors affect the cost of re-care appointments.

The benefit we provide to our patients is a customized re-care appointment designed for your specific needs.

The bone around your teeth is like the concrete foundation of a house and provides the structural support necessary for your teeth to be held in a strong position while chewing. Once bone is lost around your teeth, it is very difficult to get back without costly gum procedures, and in most cases, with current science, impossible. The bone needs to last for your entire life.

At Advance Dental, we classify your gum and bone health and provide you with an appropriate re-care appointment and frequency that is evidence-based and designed specifically for your needs.

In the long run, by maintaining a healthy mouth, patients save money, time, and painful toothaches.


Why do I have tooth sensitivity after my white fillings?

Tooth sensitivity after a filling is a common problem. It can be caused by a number of factors. Bonding agents, polymerization shrinkage, proximity to the nerve and bite pressure can all lead to tooth sensitivity. The bonding agents used in white fillings are very technique sensitive and have varying degrees of susceptibility to moisture contamination.

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Tooth sensitivity after a filling can be a problem. It can be caused by a number of factors:

  • Bonding agents
  • Polymerization shrinkage of filling material
  • Proximity to the nerve
  • Bite pressure

The bonding agents used in white fillings can be very technique-sensitive and have varying degrees of susceptibility to moisture. If saliva comes into contact with the preparation at the wrong time during the filling process, it may lead to an improper bond to dentin and the enamel, which could lead to sensitivity. High spots on your filling may also cause sensitivity.

At the end of an appointment, a dentist will use bite paper to identify pressure points on your filling. When you’re frozen, you don’t always bite the same. It can be difficult for patients to feel where the high spot is and for dentists to detect it. If you do feel that your bite isn’t right when the freezing comes out, a quick appointment with your dentist for an adjustment should allow the sensitivity to settle very quickly.

It’s normal for patients to have sensitivity after a filling; however, the sensitivity should gradually become less in the coming weeks and resolve itself. If it doesn’t, there may be some underlying problem that has caused inflammation in the nerve of the tooth. Other factors, such as deep decay, clenching, or grinding, can stress the nerve of the tooth and result in inflammation.

A toothache that doesn’t resolve itself should be checked by a dentist to ensure a more serious problem is not occurring.


Why do some dentists offer free tooth whitening?

Many dentists will offer free tooth whitening to acquire new patients and grow their practice. What is important for the patient to understand is that not all tooth whitening systems are the same. Patients need to be informed about the type of tooth whitening being used or offered and need to ask the following questions.

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Some dentists will offer free tooth whitening to attract new patients and grow their practice. What’s important for the patient to understand is that not all tooth whitening systems are the same. Patients need to be informed about the type of tooth whitening being used or offered and need to ask the following questions:

  • How effective is it compared to other products on the market?
  • Will it cause sensitivity, and are there ways to control sensitivity?
  • Am I getting a custom tray made from molds of my teeth, or is it just a SWAT or stock tray?
  • If I whiten my teeth, will I have to incur additional expenses to replace fillings on my front teeth to match my lighter-coloured teeth?
  • Will I need to purchase whitening materials later on for touch-ups?

Remember, you shouldn’t whiten your teeth if there is existing decay. Decay should always be treated first. At the end of the day, most patients want the best results and value available.

At Advance Dental, we can explain all the whitening options available to you and recommend the best solution for your situation. In addition, our Whitening for Life program offers excellent value with a whitening system that is highly consumer-rated.


Advance Dental Frequently Asked Questions

Yes. Advance Dental Group welcomes new patients looking for family, general, cosmetic, restorative, and emergency dental care in Kelowna. The clinic provides care for children, teens, adults, and seniors in one central Kelowna location.

Advance Dental Group is located at 201 – 1810 Gordon Drive, Kelowna, BC V1Y 0E2, in the James Centre. Parking is available at the back of the building and can be accessed from Laurier Avenue.

Advance Dental Group offers a wide range of dental services, including family dentistry, general dentistry, preventative care, pediatric dental care, emergency dentistry, cosmetic dentistry, Invisalign, veneers, crowns, bridges, dental implants, prosthetics, bite guards, snore appliances, and full mouth rehabilitation.

Yes. Advance Dental Group provides emergency dental care for urgent concerns such as painful toothaches, broken teeth, dental injuries, lost restorations, swelling, or other sudden dental problems. The clinic notes that time is set aside daily for dental emergencies.

Yes. Advance Dental Group provides family dental care for patients of all ages. The team supports children, teens, adults, and seniors with routine dental care, preventive services, restorative treatment, cosmetic options, and long-term oral health planning.

Advance Dental Group focuses on patient comfort, comprehensive care, and long-term relationships. The clinic has served Kelowna families for over 28 years and provides general, cosmetic, emergency, and family dental services in one convenient location.

Yes. Advance Dental Group offers cosmetic dentistry options such as whitening, bonding, veneers, crowns, bridges, Invisalign, dental implants, and full smile restoration. Cosmetic treatment can help improve the colour, shape, spacing, alignment, and overall appearance of your smile.

Yes. Missing teeth may be replaced with dental implants, bridges, dentures, partial dentures, or other prosthetic options depending on your oral health, goals, and budget. A consultation can help determine which option is most suitable for your smile.

Yes. Advance Dental Group states that it is participating in the Canadian Dental Care Plan, also known as CDCP. Eligible patients can contact the clinic to learn more about coverage, next steps, and what may be included.

Yes. Advance Dental Group offers direct billing and payment options to help make the payment process easier for patients. Patients are encouraged to ask about available payment options before ruling out treatment.

Advance Dental Group’s office hours are Monday from 8:00 a.m. to 5:00 p.m., Tuesday from 8:00 a.m. to 7:00 p.m., Wednesday from 8:00 a.m. to 7:00 p.m., and Thursday from 8:00 a.m. to 5:00 p.m. The clinic is closed Friday, Saturday, and Sunday.

You can book an appointment by calling (250) 762-3855 or contacting Advance Dental Group through the website. You can also reach the clinic by email kelowna@advancesmiles.ca.